Craftworks Wood and Wire First Class Handmade Products

  • Most of our items are dispatched the same working day via Royal Mail 
  • Our personalised items are dispatched within 2-3 working days, please allow 2 working days for delivery
  • Our Gift baskets, larger items and orders over  £50 will be sent by My Hermes courier with tracking number 
  • Items will be sent in a rigid box or padded envelope
  • We do not deliver outside the UK, however if you contact us at  info@Craftworksdirect.co.uk,we can email you our international delivery list and arrange delivery for you.
  • If you do not receive your parcel within 5-7 working days  please contact us on 01582 650310 or Email us at info@craftworksdirect.co.uk so that we can track your package




  • Gift Wrapping is purchased as a separate item see gift wrapping information below
  • Craftworks Direct Gift wrapping includes:
  • Gift wrap, box or pouch appropriate for the item
  • Decorative ribbon
  • A card Label with your gift message on the top of the package
  • Some items cannot  be gift wrapped because of their shape or size or shape, - these items will often be shipped in their original box rather than a wrapped Craftworks box  this will then be put into a postal box ready to be posted